Security Guarantee Thank you for visiting Chocolate Design Damian Ball
Founder Security Don't want to use your credit card on the Internet? No problem. You can call us or just fill out our printable order form and fax or mail it to us. Click here to print out our order form. Please call us at
02085216344 for the exact amount of your order including shipping and handling. We only accept orders for the full amount of the order including shipping. Mail:
Patisserie Nathalie
Attn: Customer Service, 4 avenue du General De Gaulle
58200 Cosne sur Loire, France, ph:03 86 28 07 96
Email:
chocolatedesign@chocolatedesign.co.uk
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Customer Service and Order Status If you ever have a question or wish to check the status of your order, contact chocolatedesign@chocolatedesign.co.uk . If any of your items are backordered, we will notify you by email. If it’s an item you need right away, you may decide to cancel the order. If not, we will ship the order to you within 24 hours of receiving the merchandise ourselves. To Top Of Page Privacy Guarantee At Chocolate Design, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy. What information do we collect? How do we use it? Orders
When you place an order, we need to know your name, email address, phone number, shipping address, credit card number, expiration date and the items you wish. This allows us to process and fulfil your order and to notify you of your order status. Subscribing to our Email Newsletters
When you subscribe to a newsletter, we may ask for your name and email address so we can send you the latest news and specials at Chocolate Design. If we ask for any other information, you can volunteer to provide it if you wish - but it is not required. Surveys
When you respond to a survey, we may ask for your name, email address, and other specific information so we can administer and tally the survey results. Surveys are done only to help us provide better services and products. Contests
When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners. Site Traffic
We monitor customer traffic patterns and site usage to help us improve the design and layout of the Celtic Merchant Web site. This includes your IP address, time and date of your visit, and which pages you visit. Chocolate Novelties cannot tell exactly who you are, but only, for example, that you were a visitor from abc.com, you visited the site on July 22, 2001 and you visited page1.html, page3.html, and page6.html while you were here. We may also use the information you submit to us to occasionally notify you about important changes to the Web site, new Chocolate Design services, and special offers we think you'll find valuable. If you would rather not receive this information, please e-mail Chocolate Novelties and "opt-out" of future communications. How does Chocolate Design protect customer information?
When you place an order, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. "Opting In" and "Opting Out" of Mailings
Chocolate Design believes in sending only email notifications to those visitors who choose to receive periodic notices about new products, special sales, and interesting news. For that reason, we allow you to choose whether you want to be on our email list. Throughout the site and on our order form, we provide an area where you can add your email address to the mailing list (opting in) or remove it if you decide not to receive them anymore (opting out). Will Chocolate Design disclose the information it collects to outside parties?
Chocolate Novelties does not sell, trade, or rent your personal information to others. If we ever do decide to in the future, we will give you the option of "opting out" before we do so. Chocolate Design may however, provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal information. In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Chocolate Design possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to before we do so. Your consent
By using our Web site, you consent to the collection and use of this information by Chocolate Design. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Tell us what you think
Chocolate Design welcomes your questions and comments about privacy. Please send e-mail to To Top Of Page Contact Us Mail:
Patisserie Nathalie
Attn: Customer Service, 4 avenue du General De Gaulle
58200 Cosne sur Loire, France, ph:03 86 28 07 96
Email:
chocolatedesign@chocolatedesign.co.uk | 
